Should you feel that the Privacy-Pro.com product you have purchased doesn't function as advertised, Privacy-Pro.com will refund your money. Before applying for a refund, we suggest to contact the support team who will provide you with all the attention in solving the possible issues. Refund request can be applied within 30 days following the purchase. Privacy-Pro.com encourages his potential customers to use the trial versions of the products before making the purchase. During trial, all features are active.