IP Privacy Support

IP Privacy hides your IP address so online snoops are unable to track the sites you visit, to get your private information, to build profiles on your Internet activities or to locate your address. By redirecting your Web traffic through our secure servers, your online identity is protected.

 

Contact information:

 

E- mail Support: For any technical related question please contact our technical support team: support@privacy-pro.com

 

Phone Support: Our phone support line (available during working days): Number: +40 365 401269


Read the Online user guide for installation and technical information about IP Privacy usage.


Note: if you encounter difficulties in viewing the user guide, please right-click on the file, choose Properties and, in the General tab, Security zone press the Unblock button. See screenshot .

 

The answers to the most Frequently Asked Questions related to our privacy solution:

 

  • What is IP Privacy?

IP Privacy is a hide IP address application that will protect your online privacy while surfing online.

 

  • What is a hide IP address software?

A hide IP address software is an application that uses different proxies to is route your internet traffic through overseas servers so that no one will steal your private information while browsing.

 

  • What is better: a proxy site or hide IP software?

Using a proxy site your internet connection might be slowed down because there might be thousands of users using that service to. Instead using IP Privacy you can explore the Internet in complete anonymity without slowing Internet connection due to the premium proxies. 

 

  • Why do I need this program?

You need IP Privacy to protect your private information while browsing online, to bypass filters within your company/school, to unban   yourself on specific forums or chat rooms, to avoid online thievery and to protect yourself against spam attacks.

 

  • Which are the operating systems that are supported by IP Privacy?

IP Privacy is compatible with Windows XP, Windows2000, Windows2003, Windows Vista.

 

  • Is IP Privacy free?

No, IP Privacy is a shareware. But, we offer all our clients and evaluators the chance to freely evaluate and test IP Privacy. The trial period is of 3 days without any traffic limitation.

 

  • What are the premium proxies?

Premium proxies are high quality proxies that will allow you to browse the web invisible and will not slow down your Internet connection. These premium proxies include proxy servers exclusively dedicated to IP Privacy users providing constant browsing speed / quality.

 

  • Where can I find my IP on Internet?

We recommend you our web site http://www.privacy-pro.com/what-is-my-ip.html

or alternative web sites like http://www.whatismyip.com and http://www.whatismyipaddress.com .

 

  • After I buy a license, can I upgrade to the new versions?

Yes. IP Privacy subscription is on yearly basis and grants you access to all updates subsequent to your registration. When your subscription expires you can choose a renewal for half the price.

 

  • How is IP Privacy working with browsers?

By default, IP Privacy configures Internet Explorer. To surf anonymously using other browsers, go to the browsers section and make sure the desired browser is checked and configured.

 

  • Does IP Privacy work on Vista?

In order to provide full IP Privacy functionality experience with Windows Vista you must run the internet browser under high integrity level.

  • I still have others questions.

Please write us at: support@privacy-pro.com.